Privacy Policy

1. Introduction

Beaver Tree Felling & Gardening Services ("we", "us" or "our") is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

We operate as an outdoor services business based in Cape Town, Western Cape, South Africa, providing tree felling, gardening, landscaping and construction services across the Western Cape.

2. What Information We Collect

When you submit a quote request through our website, we collect the following personal information:

• Your full name
• Your phone number
• The message or details you provide about your service request

We only collect information that you voluntarily provide to us. We do not collect any sensitive personal information.

3. How We Use Your Information

We use the information you provide solely for the purpose of responding to your quote request and contacting you regarding the services you have enquired about. Specifically, we use your information to:

• Review your service request and prepare a relevant quote
• Contact you via phone or in writing to discuss your requirements
• Follow up on your enquiry if we have not heard back from you

We will not use your information for marketing, promotional or any other purposes without your explicit consent.

4. How We Store Your Information

We take reasonable and appropriate technical and organisational measures to protect your personal information against unauthorised access, loss or misuse.

Your personal information is not sold, rented or shared with any third parties. It is used exclusively by Beaver Tree Felling & Gardening Services for the purposes described in this policy. We retain your information only for as long as is necessary to fulfil the purpose for which it was collected.

5. Cookies

Our website uses cookies to help us understand how visitors interact with our site. We use Google Analytics, a web analytics service provided by Google LLC, which uses cookies to collect anonymous traffic data such as the number of visitors, pages viewed and time spent on the site.

This information is aggregated and does not identify individual users. You can disable cookies in your browser settings at any time, though doing so may affect the functionality of certain websites.

6. Your Rights under POPIA

In terms of the Protection of Personal Information Act, 2013 (POPIA), you have the following rights regarding your personal information:

• Right to access — you may request a copy of the personal information we hold about you.
• Right to correction — you may request that we correct any inaccurate or incomplete information.
• Right to deletion — you may request that we delete your personal information, subject to any legal obligations we may have to retain it.
• Right to object — you may object to the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the details below.

7. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the handling of your personal information, please contact us:

Beaver Tree Felling & Gardening Services
Cape Town, Western Cape, South Africa
Email: piliranbiggiephiri@gmail.com
Phone: +27 67 876 8128

We will respond to all legitimate privacy requests within a reasonable timeframe.